Opsy #29: The curvy path into ops leadership (and an IRL meetup!)
This week, we're talking about paths to the COO role and making plans to meet up IRL (!!) in NYC.
A new path to COO
Hiring senior People leaders into COO positions is a smart move for businesses and something which has taken way too long to become the norm.
Episode 9: Compliance
Compliance may not be the first thing to come to mind when you think of super exciting, in-demand ops specialities... but today's podcast may change your mind!
Opsy #28: Scaling great customer support
How to scale excellent customer support, and a few other resources.
A crash course in Support Excellence (SX)
CX Advisor Oleg Krasnov shares his approach to excellent customer support in the face of massive growth.
Opsy #27: Getting together
Did you hear? We're hosting our Summer Meetup this Friday. ✨
Opsy #26: Like networking, but more fun
Summer is here! And so is our next meetup.
Opsy #25: A mountain of resources
Another week, another mountain of cool stuff to learn about Design Ops! ⛰️
Opsy Guide to Design Operations
Find out the essentials and get insights from the experts
Episode 8: Design Operations
We're talking about design operations with Dominique Ward from Atlassian.
